Contact

Do you have a question about a product or your order? You can easily reach us via the contact form on this page or by email. We aim to respond to all enquiries within 24 hours.

We recommend checking our FAQ page first, as you may find the answer to your question there straight away.

If your question relates to an existing order, please include the email address used when placing the order, or your order number. This helps us handle your request as quickly as possible.

Contact information

•       Email: info@valonza.com

•       FAQ: available on our website at valonza.com

We aim to respond to your email within 24 hours.

Customer service hours

•       Monday to Friday: 08:00 – 18:00

•       Saturday and Sunday: 10:00 – 16:00

Company information

Valonza is registered with the Dutch Chamber of Commerce (Kamer van Koophandel) under number 84558024 and is VAT-registered under number NL003979917B10.

Address

Engelandlaan 470

2711 EB Zoetermeer

The Netherlands

Telephone: +31 6 49114868

Note: this address is not a visiting address.